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BlackBerry Technical Support

View support resources. Other support options and resources available to assist you in resolving technical issues related to your BlackBerry® solution include:

• Your Service Provider

  Contact the organisation who originally sold you the BlackBerry product as they can act as your first point of contact to field general queries and provide technical support for BlackBerry solution-related issues.

• Online Answers to Technical Questions

  The BlackBerry Technical Solution Center provides a searchable area to help you find the BlackBerry support information you need, including online product documentation and step-by-step troubleshooting information for common technical issues.

• Pay-per-Incident Support

  Use your credit card to purchase support on a case-by-case basis directly from Research In Motion (RIM), the manufacturer and wireless experts for the BlackBerry solution. Learn more about pay-per-incident support

• Annual Support Program

  BlackBerry® Technical Support Services is an annual support program that offers flexible support options and access to BlackBerry technical support experts. Learn more about the BlackBerry Technical Support Services program

BlackBerry Website Support

• BlackBerry® Internet Service: please contact your service provider for assistance.
• BlackBerry Technical Support Services: log in to the BlackBerry Expert Support Center or contact us.
• All other BlackBerry sites: please contact us to provide details regarding which area of the website you are attempting to access.

BlackBerry Website Feedback

Report website bugs or send feedback regarding the BlackBerry.com website.

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