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Resources

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BLACKBERRY 10

ON DEVICE SUPPORT

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Help App

Get on device help by tapping the icon on your homescreen.

Tutorials

Learn how to navigate using touchscreen gestures by tapping this icon from your homescreen

BlackBerry Virtual Expert

A simple, self-guided diagnostic app for BlackBerry devices. For more information click here

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Help Blog

Get the latest expert tips and tricks for making the most of your BlackBerry experience.
 

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Support forums

Connect with other BlackBerry owners to troubleshoot issues and share solutions.
 

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Manuals

Find official user guides for BlackBerry devices and documentation for administrators and developers.

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Knowledge Base

Browse extensive articles with step-by-step troubleshooting solutions.
 

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How to demo's

Take an interactive tour through the features of your BlackBerry® device, and learn how to use basic tools and functions.
 
 

BESC

BlackBerry Expert Support Center
Provides a unified point of access
to BlackBerry enterprise support
tools and resources to support
end users.

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BPSC

BlackBerry Partner Support Center Allows carrier partners to support their customers efficiently and effectively and reduce the overall cost of supporting BlackBerry products and services.

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Training

Extensive library of web based
training and vendor sourced
training providers.
 
 
 

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@BlackBerryHelp

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Get paid support

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Support Channel

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Smartphones support